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Frequently Asked Questions:

Privacy Policy

We respect our customer's right to privacy. Personal information collected through this site or in our retail location are maintained exclusively for the use of Paris Junction Hobbies. We will never sell /share your personal information, or authorize third parties to use such information for any commercial use.

Personal Information

We do not automatically collect personal information such as your name, address, telephone number or e-mail address without your permission. Such information will be collected only if you provide it to us voluntarily in order to purchase products or sign up to receive our newsletter or other web based promotions. We do not require that any personal information ever be provided in order to view our website.

The information you provide will be maintained in our secure customer database and used exclusively by Paris Junction Hobbies to offer you information on new releases, specials and important store updates.  If at any time you wish to be removed from our list or no longer wish to receive e-mail from us simply send us an e-mail requesting us to remove you  from our list.  We DO NOT store credit card data or any other credit card information.  Credit card information is captured only at time of order for use in processing your current order.

Returns

Returns:  Paris Junction Hobbies will accept any item unopened in its original packaging for store credit only.  Customer must pay return shipping and ship the item with insurance in suitable packaging to protect the item(s) during shipping.  

Defective items:  Paris Junction will honor the documented manufacturers warranty on all merchandise. We will do whatever it takes to make you happy with your purchase, however, please be advised that on some items, The product manufacturers warranty may require that you, the customer, deal direct with the manufacturer for warranty related issues; in these instances, Paris Junction Hobbies will assist the process in any way possible, however we must comply with our suppliers' warranty policies.

All returns must have prior authorization from Paris Junction Hobbies.  To secure returns authorization, please contact us by phone or email.

Other Questions

If you have any other questions or concerns, please do not hesitate to contact the store by phone, email or through social media.